Case in progress · Community

Tierra Nueva.

AI in service of discipleship, community, and outreach — as a tool, never as a replacement for human accompaniment.

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The challenge

Support the growth of a growing community without losing closeness or doctrinal criterion, and without technology replacing the role of the leader or the pastor.

The solution

TN-AI: a conversational platform that organizes the accompaniment into modules, over the channel the community already uses.

Design principles

Status

Pilot. The platform is in its early stages: architecture defined and discipleship content being loaded as a knowledge corpus.

The tripartite stack

Body Microsoft

Azure AI Foundry, Azure AI Search (RAG), Cosmos DB, and Azure AD B2C.

Brain Anthropic

Claude as the conversational engine, anchored to Scripture and doctrine.

Face Meta

WhatsApp as the main channel, where the community already talks.

The difference

Criterion over the tool: the agent answers anchored to Scripture and approved doctrine, and escalates to the human leader when the situation calls for it.